Privacy Policy For Oopin
This Privacy Policy (“Oopin”) outlines how Oopin Ltd collects, uses, and protects your personal information when you use our interactive consulting app (Oopin). Protecting your privacy is important to us, and we are committed to safeguarding your data. By using the App, you consent to the practices described in this Policy.This Privacy Policy (“Oopin”) outlines how Oopin Ltd collects, uses, and protects your personal information when you use our interactive consulting app (Oopin). Protecting your privacy is important to us, and we are committed to safeguarding your data. By using the App, you consent to the practices described in this Policy.
1. Information We Collect
a. User Information: We may collect personal information, including your name, email address, and other relevant details, during the registration process.
b. Consultation Data: Any information shared during consultations with experts, including messages, questions, and comments, may be stored on our platform.
c. Payment Information: When you make payments for consulting services, we may collect and store payment details, such as credit card information. We do not store full credit card numbers but work with secure third-party payment providers.
d. Log Data: We automatically collect information about your device, including your IP address, browser type, and operating system.
e. Cookies and Tracking: We use cookies and similar tracking technologies to improve the user experience and collect usage data.
2. How We Use Your Information
a. Provide Services: To connect users with experts and facilitate consultations.
b. Customer Support: To respond to your inquiries, provide support, and resolve issues.
c. Payments: To process payments for consultation services.
d. Improvement: To enhance the App, develop new features, and analyse usage patterns.
e. Communications: To send you updates, notifications, and other service-related information.
3. Data Sharing
a. Experts: Your information may be shared with the experts you consult with on the App, but only to the extent necessary for the consultation.
b. Service Providers: We may share your information with third-party service providers who help us operate the App and provide services.
c. Legal Compliance: We may disclose your information in response to legal obligations, court orders, or government requests.
4. Data Security
We take data security seriously and employ reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee the security of your data.
5. Your Rights
You have the following rights regarding your personal information:
a. Access: You can request access to the personal information we hold about you.
b. Correction: You can request that we correct inaccurate or incomplete data.
c. Deletion: You can request the deletion of your personal data, subject to legal and contractual restrictions.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
7. Children’s Privacy
The App is not intended for children under 18 years of age. We do not knowingly collect or store information from children.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the App, and your continued use of the App after such changes will constitute your acceptance of the revised Policy.
By using the App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.
